COVID-19

Due to the current global situation please be aware that there will be a delay in usual delivery times. Your patience and understanding during this time is greatly appreciated. Should you have any questions or concerns please don't hesitate to email our team and we'll be happy to help however we can.

What are my shipping options?

  • Standard Australian Delivery, 3-5 business days, $10.00
  • Express Australian Delivery, 1-2 business days, $15.00
  • International Shipping, 7-10 business days, $20.00.

Please allow up to 24 hours for your order to be processed.

How do I track my order?

  • Once your order has been processed, you will receive a tracking number via email.
  • Factors such as extreme weather conditions and public holidays may delay the arrival of your order/s.
  • If you are not home upon the delivery of your items, there will be a note in your letterbox displaying the location of the post office that your items have been sent to.
  • If you do not receive a tracking number, please email us.
  • By Tegan will not take responsibility for loss or damaged items during transit. Please email us for any enquiries hello@bytegan.com.au

    For any questions further regarding shipping or returns, please email hello@bytegan.com.au